Information Technology (IT) plays a vital role in business operations for companies ranging in size from small businesses with a handful of computers to enterprise-sized conglomerates with global reach. Regardless of the size of your business, the Gervais Group offers a full spectrum of IT consulting services designed to optimize opportunities, streamline operations, and enable your people to focus on their core competencies.
The Gervais Group offers IT solutions for virtually every aspect of your business including:
· Internal and external communications – The Gervais Group offers a variety of communications solutions that can expand your reach, improve customer service, and increase sales. These solutions include added efficiencies for email, live chat, unified messaging, and more.
· Secure data management – One of the most important assets of any business is its data, which requires security, adequate storage and accessibility. The Gervais Group offers “best practice” solutions in all three areas.
· Managing inventory from sales to shipment – Maintaining adequate inventory while not over-buying can keep costs down and sales moving. Linking on-hand inventory to the sales process can indicate when stocks are running low so that re-orders can be placed. These systems can also track orders from the date of sale through the shipping process.
· Customer Relationship Management (CRM) – CRM systems aggregate the sum of information on each customer into one access point, enabling each customer contact to be efficiently handled while also opening marketing and sales opportunities.
Optimizing your company’s IT will also optimize its operations, sales, and customer service. For more information on the benefits your company can realize by upgrading its information technology, contact the Gervais Group.