The Gervais Group, an industry leader in the provision and execution of results-based strategies in search engine optimization (SEO), web design, and e-commerce, is pleased to announce its return to Las Vegas to participate in Nationwide Marketing Group’s bi-annual “Prime Time!” buying show and members’ conference. The event, which takes place at The Venetian, begins on Sunday March 9th and runs through Wednesday, March 12th, 2014.


Headquartered in Atlanta Georgia since its founding in 2001, the Gervais Group has been designing and implementing comprehensive web-based strategies for the members of Nationwide Marketing Group since earning preferred provider status in 2012. These customized strategies encompass all aspects of marketing and selling products and services on the web while simultaneously driving targeted consumers to clients’ physical storefronts as well.


Nationwide Marketing Group’s core services are designed to benefit a membership that is made up of independent store owners specializing in appliances, furniture, consumer electronics, custom installation, and rent to own programs. One of the key benefits delivered by Nationwide Marketing Group, which is the largest group of its kind in North America, is the inclusion of its members in specialized buying groups which facilitates product discounts and rebates based on aggregated purchase orders. The aggregation of members’ purchase orders results in pricing and volume-based rebates that are competitive with those of national franchises.


Jason Gervais, the Senior Project Manager of the Gervais Group, said, “Nationwide Marketing Group’s ‘Primetime!’ conferences offer a bounty of information to its membership ranging from intelligence on the latest models across a broad scope of products to the best practices in web-based operations.” He seconded, “These events enable us to keep members current with the constant changes on the web, such as the opportunities presented by rise of mobile device access and responsive web design, both of which can enhance ecommerce efforts.”


The Gervais Group, which was founded in 2001, has been designated as a preferred service provider for Nationwide Marketing Group’s members since 2012. As a recognized leader in the delivery of customized ecommerce solutions, the company develops cost-effective strategies that drive sales while also enhancing the brand of each of their client-companies.

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  • User Experience and SEO

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    Prior to Google’s implementation of the Hummingbird algorithm in the second half of 2013, search engine optimization and delivering a positive user experience with published content were distinctly different practices. Despite Google’s mission to surface high value content, its algorithms were easily manipulated with SEO tricks that didn’t necessarily deliver the information that the search engine users were looking for. At the same time, content that delivered relevant information often earned lower rankings than poorly written articles that prioritized packing in keywords over adding value.

     

    Hand it to Google, the search engine has stayed true to its commitment to deliver improved user experiences and is now far less vulnerable to manipulative practices. Its ranking algorithm now factors a variety of signals that result from positive user experiences, including:        

            

            Links from authority sites – Content that contains valuable source material, topic-relevant information or delivers a positive user experience in general can earn links from authority sites to provide additional information or to be cited as a reference. These links carry an increasing amount of weight in the ranking algorithms due to the quasi-vetting process from originating authority sites. This is a completely different ranking methodology than the one which rewarded web pages that had thousands of spammy backlinks purchased for a few pennies each.       

            Social actions – When content is posted to social media platforms such as Twitter and Facebook, user can elect to share that material with their friends and/or followers. Sharing or liking posted content is referred to as a social action, which is an indication that the content delivers a positive user experience, whether it’s entertaining, informative or a combination of the two. Steady and/or increasing social actions with specific web pages can then boost rankings due to the implied legitimacy of independent referrals.    

             Active and positive comment threads – Quality content draws engagement in the form of active commentary threads. Content that is generating shares and likes will also elicit commentary, with the actions reinforcing each other when being weighed by search algorithms. While these reinforcing actions are great for SEO campaigns, they are equally capable of driving higher rankings for negative content, such as news stories.    

     

    In today’s SEO campaigns, manipulating the algorithms has become increasingly difficult. This is due in part to the growing sophistication in algorithm methodology that can detect spammy links and content. It is also due to the evolution in the way people communicate and share information on the web. The paradigm change now forces SEO and content distribution campaigns to focus on the same primary goal; delivering a positive user experience. 

  • One SEO Change to Implement Now

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    As the sophistication of search algorithms continues to increase, search engines are improving their understanding of what their users are looking for with their inquiries. Prior to replacing its search methodology with the Hummingbird algorithm in 2013, search results typically showed results that had a high percentage of the same keywords included in users’ inquiries. While the pages that were returned based on keyword matches generally reflected some relevance to the search, there were also results that had nothing to do with the nature of the inquiry.

     

    Two of the primary reasons for these unrelated results were black hat techniques that were used to trick the early algorithms into granting high ratings, as well as words that were spelled the same but had different meanings, known as homonyms. An example of a homonym is the word “lead”, which can either be a noun as in the metal or a verb as in “to guide”. An inquiry such as “lead dog” could list sculptures of dogs made of the metal as well as dog teams in the Iditarod race. Refining the search to “what is a lead dog Iditarod” could still return mixed results. With the implementation of the Hummingbird algorithm, searches provided results based on the context of the inquiry, rather than trying to find pages with identical keywords.

     

    The change to contextual search, in addition to providing a higher percentage of relevant results for all users, was also influenced by the more conversational nature of inquiries from mobile device users. When voice commands are used, it’s more natural to ask a question than limiting inquiries to a few key words. As the search phrases became longer, keyword-based algorithms struggled to return listings that answered the questions that were being posed, which required follow-on searches and lead to a less than optimal user experience.

     

    For businesses that have not changed the foundation of their SEO initiatives to the new search methodology, previously high rankings are likely to start falling, if they haven’t already. The key to success in context-based search is to modify content so that it answers the questions posed verbally by mobile users. As a simple example, a searcher may pose the question “Where is a pizza place in Anytown?” Content that answers that question, which would earn a higher search listing, would include something like “Jack’s Pizza is located at 123 Main Street in Anytown.”

     

    As Google and the rest of the search engines try to deliver the best user experience possible, the focus is on eliminating listings that don’t deliver the answers sought by searchers. To that end, the listings that are presented will increasingly address the full context of inquiries with the delivery of specific answers. In this environment the SEO campaigns that are modified to answer questions, rather than match keywords to searches, will deliver website and storefront visits which will drive revenues.  

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